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Eko Disco Assures Customers of Quick Response to Complaints.

Eko Electricity Distribution Company

24/25, Marina, Lagos

 

8th June 2018

 

Press Release

 

Eko Disco Assures Customers of Quick Response to Complaints.

 

As the celebration of the end of muslim fasting period of Ramadan approaches, Eko Electricity Distribution Company has assured customers under its network that the company will give quick response to all complaints in order to make the idel fitri celebration hitch free for its customers.

 

A press statement from the company’s Corporate Communications Department said towards this end, adequate measures are being taken to ensure that all pending faults resulting in prolonged power outage in different areas and communities are resolved before the edel fitri celebrations.

 

The statement signed by Godwin Idemudia, the company’s General Manager, Corporate Communications said all faulty transformers, snapped lines and fallen poles are now being compiled for immediate replacement or repairs.

 

According to the statement, one of such transformers is the 500kva 11/415 transformer at Marshy Hill Estate in Ajah which developed fault some days ago and which has been taken away for immediate repairs. The transformer, the statement added, is being expected back in circuit within the next few days.

 

Mr. Idemudia however stated that due to load limitation from the national grid, power rationing to some areas is inevitable adding that what is most important is to ensure that available power is equitably distributed to all customers.

 

He also enjoined all customers with complaints about power supply in their area not to hesitate to bring such to the knowledge of the EKEDC office servicing their area. Such customers, he said, can also lodge their complaint through the customer care lines or online platforms provided for faults report.

 

 

 

Godwin Idemudia

GM, Corporate Communications