Eko Electricity Distribution
Company (EKEDC) emerged as the
Distribution Company (Disco) of the year 2023 at the maiden edition of Energy
Times Awards organised by Energy Times at the Banquet Hall of the Eko Hotels
and Suites, Victoria Island, Lagos on Friday, April 19, 2024.
The recognition is a testament
to Eko Disco's unwavering commitment and dedication to providing a safe, reliable,
and constant electricity supply to its customers within its franchise
area. EKEDC
has
been a consistent top-performing distribution company coming out top in most of
the performance indicators set by the sector’s regulator, the Nigerian
Electricity Regulatory Commission (NERC).
Reacting to the awards, the
General Manager, Corporate Communications of EKEDC, Babatunde Lasaki, dedicated
the award to EKEDC customers saying that the Company’s desire to serve the
customers better is the bedrock of its performance and pledged the company’s
desire for a continuous excellent customer service delivery.
“2023 being the 10th year of
our operations, was a remarkable year for us in terms of performance. We went
on to break new boundaries and shattered almost all our records, especially
with the attainment of a single digit ATC&C and continue to drive on with setting of audacious medium to long-term goals to improve our services
to our esteemed customers.” He said.
He noted that “EKEDC has
consistently demonstrated a commitment to implementing innovative technologies
and best practices to enhance operational efficiency and customer satisfaction.
Through strategic investments in infrastructure, renewable energy integration,
and community engagement initiatives, EKEDC continues to set new standards of
excellence in the electricity distribution sector. It doesn’t stop here! We
will continue to invest, ideate and innovate to bring our services to a point
where a one-second blink will be unusual to our customers.”
Lasaki also appreciated the organizer
of the awards for their role in bringing unbiased, factual and timely
information about the energy industry to the fore to educate and inform
readers.
Widely acknowledged for its
customer-centric approach, EKEDC is a leader in technology, customer experience
and service excellence and boasts of excellent performances in the electricity
distribution space as it ranks top of the overall ranking by the electricity
market regulator, The Nigerian Electricity Regulatory Commission (NERC).